FAQs
[ What are the conditions for free shipping? ]
We offer free shipping on all single orders over $250.00. |
[ How can I return an item if it doesn't fit? ]
We only accept returns for errors of wrong items. This does not apply to size mistakes. Please know your sizes for sneakers and clothing. As we do not accept returns. |
[ What is the order processing time? ]
All orders are processed within 1-2 business days. Once shipped, you'll receive a confirmation email with a tracking number. |
[ How can I track my order? ]
After your order has been shipped, we'll send you an email with a tracking number so you can follow your package in real time. |
[ Do we refund? ]
Most of our items are final sales. For items damaged or proven to not be received, we partner with shipping companies such as Fed Ex, UPS or Local couriers that carry insurance for refunds. |
[ do you have a loyalty program or membership ]
Yes, we offer a loyalty program that allows customers to earn points with every purchase and access exclusive discounts.Our memberships give our customers early access to new releases and exclusive sizes at a discount. |
[ Do you have authentic merchandise ]
Most of our merch is sold at resale for exclusivity and authentic purchase. All items are sold directly from the manufacturer , major brand or independent owners. Therfor can be proven to be authentic. |
